Terms & Conditions
These Terms & Conditions govern your use of the Lavender Moon website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by the terms outlined below.
General
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon being posted on this page. It is your responsibility to review these terms periodically.
Products & Availability
All products are subject to availability. We make every effort to ensure that product descriptions, images, and pricing are accurate; however, we cannot guarantee that all information is error-free. We reserve the right to correct any errors and to update product information at any time without prior notice.
Orders
Once you place an order, you will receive a confirmation email. This does not mean your order has been accepted. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or incorrect pricing.
Pricing & Payment
All prices are listed in the relevant currency and include applicable taxes unless stated otherwise. Payment must be made in full at the time of purchase using the payment methods provided at checkout. We use secure payment providers to ensure your transaction is protected.
Shipping & Delivery
Delivery times are estimates and may vary depending on your location and external factors. Lavender Moon is not responsible for delays caused by couriers or customs. Any customs duties or import taxes are the responsibility of the customer.
Returns & Exchanges
Please refer to our Returns & Refunds page for full details on our policy. Items must be returned in their original condition, unworn, and with all tags attached to be eligible for a refund or exchange.
Intellectual Property
All content on this website, including images, text, logos, and design, is the property of Lavender Moon and may not be used, reproduced, or distributed without prior written permission.
Limitation of Liability
Lavender Moon shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable laws. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the relevant courts.
Contact Us
If you have any questions about this policy or how your information is handled, please contact us and our team will be happy to assist.