We accept all major debit and credit cards, as well as secure online payment options available at checkout.

We aim to process orders quickly, so changes or cancellations may not always be possible. If you need to amend your order, please contact us as soon as possible and we’ll do our best to help.

Yes, you’ll receive a confirmation email once your order has been placed, along with a follow-up email when your order has been dispatched.

Delivery times vary depending on your location and the shipping option selected at checkout. Estimated delivery times will be shown before you complete your purchase.

No, we currently ship to the UK only. Shipping costs and delivery times will be calculated at checkout based on your location.

Once your order has been dispatched, you’ll receive a tracking link via email so you can follow its journey.

We recommend checking the size guides for each of the brands for detailed measurements. If you’re unsure, feel free to contact us for advice.

Some of our pieces are limited, but we may restock popular styles. Keep an eye on the website or sign up for restock notifications where available.

Care instructions are provided on each product and garment label. Following these will help maintain the quality and longevity of your pieces.

You can reach us via our contact page or email, and our team will get back to you as soon as possible.

The Lavender Moon physical shop is located in Poole Town Centre, allowing us to bring our curated collections to you visit us at;

8 Kingland Crescent,
The Dolphin Centre,
Poole
BH15 1TA